Telecommunication analyst David Shafer of the International Telecommunication Union says the public safety telecommunication industry will be facing “significant” challenges in the coming years.
He spoke to the Thomson Reuters Foundation’s Telecommunication Week conference on Thursday.
Mr Shafer said there was a need for telecommunication providers to build and manage infrastructure, to ensure that the public services they provide are accessible to the right users.
He said the telecommunication sector needed to be seen as a service provider rather than as a technology company.
Telecommunications services like email and internet are essential to the daily lives of many Australians, he said.
“What they are doing is creating a lot of value for the consumer,” he said, adding that the telecommunications sector was becoming more efficient and more agile as it became increasingly more mobile.
Mr Stroud said while there were still many barriers to entry for telecommunications providers, the sector had the potential to be a “game changer” in the public sector.
“The private sector will have to continue to grow in order to sustain that growth, and that’s what we need to focus on,” he added.