Telstra has revealed that its internet service is now available to all Australian customers on a pay-as-you-go basis.
Telstra CEO Andrew Demetriou says Telstra’s fibre network has improved in reliability and security.
“Our network is in a good place.
We are very proud of it and we’re confident it will continue to improve,” Mr Demetrie said in a Telstra Q&A on Thursday.
He said Telstra is now offering fibre to all Australians on a subscription basis.
“Fibre to all our customers is a great way to meet the needs of our customers,” Mr DeMelio said.
He said it would be the first time Telstra had offered the service on a monthly basis since 2010.
“I would like to see a subscription as a way to continue to support Telstra and the broader broadband industry and our customers.
The average household is only able to access a fraction of the bandwidth that the Internet can provide,” he said.
Mr Demetrio said Telco had been working with the Federal Government and local councils to provide broadband to every household in Australia.
“We have been working very closely with our local communities and with local authorities and we have been building infrastructure around these projects to ensure the speed and capacity of our infrastructure and services are there to meet their needs,” he added.
Mr Demetterie said Telcos work with a range of technology partners to ensure speeds are up to the speed of the local network.
“What we do is we work with the technology companies and we also have our partners who have been supporting us over the years and are helping us out to deliver faster speeds, better speeds and faster internet access for our customers.”
Mr Demeto said the company was continuing to work with local councils on how best to provide the service.
Telstra is offering fibre connections to all Telstra customers on subscription basis, Telstra saysIn August, Telstar was fined $300 million by the Federal Court after it admitted that it had been misleading Telstra about its speeds.
That settlement was based on an investigation by the Australian Competition and Consumer Commission (ACCC).
Telstar has paid $150 million and has been ordered to provide refunds to customers who were charged higher speeds than they actually received.
Telstar says its fibre network is working, Telspots boss saysTelstra has confirmed that its fibre is working as promised, and said that the company’s customer service had improved.
But Telstra CEO Mr Demeto told the ABC the company would continue to work to improve Telstra customer service and maintain its high-speed fibre network.
A Telstra spokesperson said the fibre network was being tested by the Government and other bodies and that it was not yet ready for commercial deployment.
It also said Telstar’s broadband speed had improved from about 70 per cent to 75 per cent, and it had seen a slight drop in the amount of data transmitted in the past week.